Customer Service & Sales Support Representative

  • Byrnes and Rupkey
  • May 17, 2019
Full time Customer-Service

Job Description

Customer Service & Sales Support Representative

Omaha, NE


Our manufacturing client is looking to hire a Customer Service & Sales Support Representative in the Omaha, NE area. 

Key Responsibilities:

  • Take customer phone and email inquiries.
  • Check shipment status on current orders including pro bill numbers and shipment tracking numbers.
  • Provide tracking information on shipped orders.
  • Handle corrections on orders entered in our system that have not been shipped.
  • Communicate effectively and efficiently with customers any discrepancies or changes that need to be made on orders.
  • Work and communicate with the outside sales team and other internal departments to conform to customer requirements.

Job Qualifications:

  • High School diploma required.
  • Previous customer service or similar experience is preferred.
  • Typing skills of 50 WPM with high accuracy required.
  • Proficient use of Windows XP/10 operating system and Microsoft Office products.

Additional Incentives:

  • Great compensation package
  • Benefit package
  • Tuition Reimbursement
  • Continued Development Opportunities

Customer Service Representative, Sales Representative, Windows, sales, support, communication