Refinery Site Manager (1809668)

  • Baker Hughes, a GE company
  • Feb 15, 2019
Full time Customer-Service Engineering Management Manufacturing Sales

Job Description

Baker Hughes, a GE company has an opening for a Refinery Site Manager in Concord, CA. The Refinery Site Manager will be primarily responsible for managing chemical applications and technical support needs at an assigned customer account, as well as ensuring revenue growth of company products and services. We are looking for someone who is self-motivated, has very strong interpersonal skills, and who is technically capable.



Essential Responsibilities:

  • Manages day-to-day operations of existing refinery chemical process & / or water business for a specified geographic area
  • Identifies and coordinates numerous projects of varying complexity
  • Provides technical expertise, troubleshooting and assistance for customer concerns. 
  • Interprets technical data and sends service reports with recommendations on a daily/weekly basis.
  • Identifies and closes new sales growth opportunities
  • Oversees activities of local technicians
  • Interfaces with customers & internal team on a daily basis, promoting teamwork and assisting peers as needed.
  • Leads business reviews, technical presentations and attends customer meetings on a regular basis.
  • Manages account budget & P&L.
  • Manages chemical inventories and coordinates/assists with chemical deliveries at customer locations
  • Assists internal technical SMEs with refinery equipment inspections during turn around and shut downs.
  • Builds strong relationships with key customers
  • Works safety and within customer and Baker Hughes’ safety guidelines
  • Excellent communication and interpersonal skills
  • Basic knowledge of presentation and negation skills
  • Ability to perform basic field/lab service and communicate performance vs KPI
  • Ability to quickly develop technical knowledge or appropriate company products/applications
  • Energetic, Self-driven, ambitious personality desired.
  • Customer entertainment outside of working hours expected 1-2 times per month.
  • Assists with recruiting, training and improving team moral. 


  • Bachelor Degree
  • 3 years Industrial, Refining or Sales Experience
  • Strong Water & Refinery Process knowledge experience
  • Team management experience
  • Able obtain a TWIC card
  • Able to pass a drug screen upon hiring, as well as participate in random DISA drug screening program.
  • Proficient in Word, Excel, and PowerPoint
  • Ability to work independently to troubleshoot and solve complex problems.
  • Good communication skills and an aptitude for customer intimacy
  • Ability to work within a multi-functional team at one geographical location

Desired Characteristics:

  • Degree in Chemistry or Engineering
  • TWIC card
  • Process and Waste Water Treatment Experience
  • Processbook/PI/Aspen refinery program experience
  • Mechanical aptitude
  • Schedule flexibility to cover occasional shifts on evenings/weekends

Locations: Concord, CA


Baker Hughes, a GE company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the LA Fair Chance Initiative for Hiring Ordinance


Baker Hughes, a GE company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.